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HELPDESK TRAVEL AGENT (GERMAN) :: BUCURESTI

TechTeam Global SRL:  [03-Mar-2009]
Salariu: [n/a]

TechTeam is a multinational company with core competencies in the help desk and IT outsourcing areas. With headquarters in Detroit, USA , TechTeam is currently present in Belgium, Germany, United Kingdom, Sweden and Romania, providing support services for Global and local companies.
Romanian subsidiary has successfully grew having 600+ employees providing client support services in more than 25+ languages. Specialists or just starting a STRONG career, PEOPLE are the most important factor of our SUCCESS.

Join our Team today!

CANDIDATUL IDEAL:

You are fluent in GERMAN + ENGLISH

You feel comfortable with PC and Microsoft office package

Travel agency or call center environment experience is highly desirable

You don’t have specific experience but you graduated Geography&Tourism University

RESPONSABILITATI / BENEFICII:

Your task is to provide specific software support to travel agencies and airlines customers

You will handle incoming phone calls, web-submits and e-mails received

You will diagnose, troubleshoot and solve 1st level Help-Desk issues

Outbound calls to customers and vendors will be sometimes necessary, in order to provide them feedback and solutions on their specific problems

This function is a full time function (40h/week)

Competitive salary&benefits package
Tailored and ongoing trainings
Professional working environment


Tip loc de munca: Permanent

Companie Descriere:
TechTeam is a multinational outsourcing company with headquarters in Detroit, USA. We are present in Romania since February 2004 and we are successfully growing; recently Tech Team took over one of the top 5 software outsourcing companies in Eastern Europe: the Romanian company Akela Informathique. Thus, we become one of the few global companies that can provide the full chain of IT Outsourcing Services from a single source, covering areas from consulting and system integration through to the management and support of IT infrastructures, customer environments and software development outsourcing.

Companie Website: www.techteam.eu

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