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Helpdesk Travel Agent (English) :: BUCURESTI

TechTeam Global SRL:  [21-May-2008]
Salariu: [n/a]

Candidat:
- You are fluent in English
- You have experience in a travel agency as an ticketing agent or in tourism domain
- You feel comfortable with PC and Microsoft office package.

Your task is to provide client specific software support to travel agencies and airlines customers.

Description :
- You will handle incoming phone calls, web-submits and e-mails received.
- You will diagnose, troubleshoot and solve 1st level Help-Desk issues
- Outbound calls to customers and vendors will be necessary to provide them feedback and solutions on their specific problems.
- This function is a full time function (40h/week).


Tip loc de munca: Permanent

Companie Descriere:
TechTeam is a multinational outsourcing company with headquarters in Detroit, USA. We are present in Romania since February 2004 and we are successfully growing; recently Tech Team took over one of the top 5 software outsourcing companies in Eastern Europe: the Romanian company Akela Informathique. Thus, we become one of the few global companies that can provide the full chain of IT Outsourcing Services from a single source, covering areas from consulting and system integration through to the management and support of IT infrastructures, customer environments and software development outsourcing.

Companie Website: www.techteam.eu

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