Hardware Field Engineer - Server Technician


Data Start

Job description:

- Communicate with internal/external clients regarding hardware issues
- Diagnose technical problems, provide multiple-level onsite and offsite advice and support to end users to resolve fault areas as needed
Install, repair, maintain a wide variety of branded IT equipment (Intel Servers IBM, HP, FS, Dell)
- Collect and interpret error messages, and escalate to next level support
- Manage on-site and on-call (help desk) service issues, and escalate to next level support
- Assemble, install add-on, upgrade and configure computer & servers hardware and peripherals
- Micro code upgrade hardware devices such as HDD, HBA, Mainboard, SCSI CTRL
- Perform emergency as well as scheduled system and network maintenance in accordance with company IT policies and procedures to ensure reliability, availability and security
- Install and start up IT equipment configurations for infrastructure projects


- - University Degree in Computer Science, Informatics or equivalent
- 4+ years of experience in:
• Operating Systems (Linux and Windows – work station and server) installation, basic configuration, updating and troubleshooting
• Installation, RAID configuration, and maintenance of at least 2 brand name server platforms
• Peripherals (such as local and network printers, and scanners) installation and configuration
• Laptop and work station hardware/software installation, configuration and maintenance
• Backup and restore, disk cloning and partitioning knowledge
- 2+ years of experience in:
• Network device (routers, switches, firewalls, Virtual LANs, DMZ’s) installation, configuration, routing, and zoning
- Proactive problem-solving attitude and skills
- Good command of English (written and spoken)
- Ability to meet strict deadlines
- Sound communication and interpersonal skills
- Clean driver’s license and ability to travel
- Applicable certifications
- Basic AIX OS installation and minimal configuration
- Storage environment installation, RAID configuration and LUN definition experience

23 Titus, Bucharest 4, Romania

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